Warranty Policy
Based on the NILA Warranty Card image provided, here is a complete breakdown of the warranty policy terms, coverage details, and care rules.
1. Warranty Coverage & Duration
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Manufacturing Defects: Covered under warranty if any issues occur due to manufacturing faults during normal usage.
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Lifetime Warranty on Plating: Standard plating across all jewellery pieces comes with lifetime warranty coverage.
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18K Gold Coating: 18K gold-coated items come with a dedicated 6-month warranty.
2. Official Warranty Terms & Exclusions
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Valid From: The original date of purchase (proof of purchase/receipt is required for all claims).
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Transferability: Non-transferable (valid only for the original purchaser).
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Exclusions (What is NOT covered):
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Damage caused by accidents or misuse.
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Exposure to water, chemicals, or perfumes/lotions.
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Damage resulting from improper storage.
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3. Care Instructions (To Maintain Finish & Prevent Tarnishing)
Anti-tarnish jewellery can naturally react over time to usage, sweat, moisture, and environment. Follow these care steps to ensure long-term shine:
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Wear after perfume dries: Put on jewellery only after perfumes and lotions have completely set.
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Keep away from water & chemicals: Remove before showering, swimming, or coming into contact with cleaning chemicals.
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Store properly: Keep items in a zip pouch or airtight box, and store pieces separately to prevent scratching.
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Wipe after wearing: Wipe down jewellery with a soft cloth after use to remove skin oils and moisture before storing.